Any business, small or medium one has to apply the best Social Media Management Tools to know how to manage customer interactions across companys’ departments like sales, marketing and customer service.
Many CRM (Customer Relationship Management) tools are being introduced that it plays a very important role because it makes the business owner connected with his customers by using social channels that would increase your company’s sales.
Here, we will introduced some of the popular designed CRM software especially for those who have small businesses.
This platform combines social media and tools in one software, it is a social relationship management more than a CRM platform. As it shows in the interface, it integrates the most familiar social media channels like Facebook, Twitter, LinkedIn and Google+ to prove that how it comes with CRM. Nimlbe includes marketing, sales and analytic tools. A 14-day free trial is available with no credit card required, try it now.
Insightly integrates with Gmail, Google apps, Google Drive, LinkedIn and Twitter. Through Insightly, merchants can import contacts from LinkedIn connections. There is a built-in notification system, calendar and any workers can access from anywhere. It is available as a mobile app for iOS and Android.
Batchbook CRM system allows businesses access LinkedIn, Twitter from its platform and connect with Facebook, also they can manage their contacts and track conversations , deals, leads and sales. Batchbook integrates also with HootSuite to enable access contact details and see customer relationship histories from inside Hootsuite. You can try it for 30-day free trial.
GreenRope CRM has four core features:
- Contact Management
- Marketing Management
- Project Management
- Calendaring Management
You have a 30-day free trial. Try it now.
- Sugar CRM
SugarCRM platform is the smart choice that can help with your small business, it supports marketing, customer service, sales, calender, project managements and more. It integrates with WordPress and the social media sites like Facebook and Twitter. You can use SugarCRM from mobiles and tablets.
After representing some of CRM solutions, you can choose the right ones for your business to help you dealing with your small business and track your customer relationship management.